Authorized Rinnai Dealer & Installer
Preferred Rinnai Service Provider for Marin & Sonoma Counties
John Owens Services has been an Authorized Rinnai Dealer and Installer since 1999. We have also been chosen by Rinnai as a Preferred Dealer and Service Provider!
Rinnai is the largest gas appliance manufacturer in the world. Established in the U.S. since 1974, Rinnai has sold more than 30 million tankless water heaters worldwide. John Owens Services, Inc. is proud to be chosen as an authorized Rinnai dealer and installer. Since 1999, we’ve always believed in the quality of this brand and our customers can rest assured we only recommend products that you would find in our own homes.
We are an Authorized Service Provider for:
- Rinnai Tankless Water Heaters
- Rinnai Direct Vent Furnaces
- Rinnai Hydronic Furnaces
- Rinnai Condensing Boilers
Whether you are purchasing for the first time or replacing an old system, we can help. Let us guide you through your options, provide a free estimate, and ensure proper installation. We also have financing options available through GreenSky and CaliforniaFIRST.
Why Rinnai Products?
Rinnai products are extremely well engineered, have excellent warranties, and the best technical support in the industry. Rinnai water heaters come standard with a 12-year heat exchanger warranty, and a 5-year parts and labor warranty. Tech support is always available and always precise in their diagnostics and parts are never more than a day away.
Our Rinnai Philosophy
It is a simple equation. Rinnai has excellent products that that are predicted to last for 20 years with regular maintenance and little repair. If Rinnai customers are satisfied with Rinnai products and the services we provide, they will recommend the products and services to their friends.
Rinnai Warranty & Repair
If the parts and labor are covered by Rinnai, there are no trip charges, or charges of any kind.
If labor charges do apply, the fee is $125 to diagnose the problem. However, there is no diagnostic fee on exchanger replacement if it is a standard truck stock exchanger.
We carry all of the popular water heater replacement parts and heat exchanger replacement parts on our trucks.
Repair charge examples:
- Exterior water heater exchanger (part from Rinnai) $300
- Interior water heater exchanger (part from Rinnai) $350
- Non-warranty exterior exchanger (part from Owens) $567
- Non-warranty interior exchanger (part from Owens) $617
- Gas valve replacement (truck stock) $188
- Acid flush water heater, replace flame rod & igniter $150