Reviews

San Rafael

(415) 942-6565

Santa Rosa

(707) 452-3464

Our Reviews

Take a look at what our happy customers have to say about working with John Owen's Services, Inc.. We are known for our great service, knowledgeable technicians, and professional attitude. Read the reviews and let our service speak for itself!

Andy MillerAndy Miller
20:35 23 Apr 24
Team was A+
Dana EvansDana Evans
01:08 22 Apr 24
Terrific serviceman. Very thorough and explained everything to me. I thought it was extremely expensive for an hours worth of work
Mark RabeMark Rabe
21:10 19 Apr 24
Great service, great people
Harry WilliamsonHarry Williamson
20:32 19 Apr 24
Shawn McKeeShawn McKee
18:30 19 Apr 24
We've used John Owens Services for a number of jobs, now, and their entire staff has been incredibly professional, knowledgeable, and reliable every single time. Abel, the technician, was on time, incredibly helpful, fast, and provided the highest quality work. We couldn't be happier.
carleene cadycarleene cady
22:25 18 Apr 24
I have used John Owens twice since I have moved back to Santa Rosa and will rate his business 5 star both times. Office personnel are polite, responsive and follow up. The first experience I had was right after buying a house and the water heater had a leak and needed replacing. The house insurance company sent two different plumbers out who didn't know a thing. I finally just looked up a local and happened to choose Owens. We had been without hot water for 10 days. He cancelled his next day weekend activity and replaced our water heater.The second time it was the furnace. The technician was David Caron, perfectly on time when he said he would arrive, was more than happy to talk to me about everything he was checking, completely cleaned up any anything. Just an all round great experience.
Birgitta LewisBirgitta Lewis
17:01 11 Apr 24
We were really concerned when we saw a large water leak coming from our water heater in the late evening. We called John Owens early in the morning and the dispatcher got a plumber out to our house 30 min later! Abel was great, very friendly and sweet with our dog, also very knowledgeable and explained that we only had a leaking pipe…. He took care of everything and I would highly recommend him! Thank you so much!Birgitta Lewis
Ryan StaackRyan Staack
18:00 02 Feb 24
My experience with John Owns Services Inc. was excellent. My wife and I work in real estate and will be recommending them to anyone in the area. From start to finish they worked smooth and efficiently. From the estimate with Ray, who came out a day after I made the call. Ray also was very helpful, gave me his contact info so if/when questions came up, and responded quickly. The office team was helpful with Kristina being available for finance and project questions, also offered great discounts. They sent an excellent install team of Jario, Tommy, and Tim who got the job done FAST, and in the rain I might add. Super friendly people with Bay Area Ties. I could not be happier with our experience with John Owens Services. Will be using them for other heating and cooling jobs.
Timandra OkimotoTimandra Okimoto
17:51 28 Jan 24
We have used John Owen’s for all the things… but really. Our air conditioner broke last summer during a heatwave and their team came out to help us pick what was right for our family. We’ve also had plumbing / bath tub help from them. They are the friendliest crew I’ve ever interacted with! They are knowledgeable, communicate any changes / updates in a timely and professional manner. Truly a great customer service experience every time. They are pricier than others, however you get what you pay for! And at this time in our lives, paying a little more for a seamless experience is worth it.
Alexandria DanielsAlexandria Daniels
21:19 06 Dec 23
I can't say enough nice things about this team. I've had them out twice now and they have been professional, friendly, and just overall wonderful to work with! We just had Gonzalo out to replace our ancient old garbage disposal and I was so impressed with him! Everyone in the office is great to work with, they remember you and follow through. I could keep going. I feel their prices are more than fair for the service you receive. Honestly don't hesitate to work with them.
0/5 (0 Reviews)

Serving Marin & Sonoma Counties

Good plumbing, heating, and air conditioning systems are vital in every North California home. John Owens Services, Inc. is proud to be the expert plumbing company you can count on