Take a look at what our happy customers have to say about working with John Owen's Services, Inc.. We are known for our great service, knowledgeable technicians, and professional attitude. Read the reviews and let our service speak for itself!
The John Owens Tech was kind, professional and skilled at his trade. He investigated, discovered the problem and fixed it quickly. I highly recommend John Owens Services.
Will C. creatively designed a custom solution to install a new shower system in two bathrooms. Will worked with the existing plumbing to avoid extensive work and costs. I am thrilled with the result! I have been a happy customer of John Owens Services for years and will now ask to schedule Will C. for all of my plumbing needs.
The technician and sales people are wonderful. The office staff is really the weak link. They Absolutely refuse to respond to customer concerns no matter how pleasant you are when you call.
Last year John Owens Services replaced our ancient Bryant gas and electric heating and air conditioning system with a 3 ton Mitsubishi heat pump system. We love the new system! It has worked flawlessly to provide comfortable heating and A/C throughout the entire year. And this comfort is essentially free, as the electric power needed is provided by our rooftop solar system. The process included sales, design, permitting, installation, and applying for rebates, and every step of the way the John Owens people were pleasant and professional. We would highly recommend them to take care of any HVAC needs.
John Owens Services just installed a new heat pump space heater/cooler in our home, and we are really happy with their work! We ordered a 3-ton ducted system with an outdoor Mitsubishi SUZ-KA36NA2 condenser and an indoor Mitsubishi SVZ-KP36NA air handler, shown in the attached photos. The John Owens team was very thorough with this job, doing load calculations for each room and a blow test on our ducts to determine the best solution for us before they got the contract. Their discipline and ingenuity set them apart from other bidders. They had also installed our heat pump water heater a few years ago, and we appreciated the quality of their work and follow up. Finding a great contractor to electrify your home can take time and due diligence, but it makes a big difference in the end. So we highly recommend them for heat pump installations in the North Bay!
John Owens is THE heating contractor for Marin, Petaluma and Santa Rosa. We are in West Marin and they installed a new Renai Demand heating system for our 1981 home with old baseboard hot water heating system. A complicated setup but they sent three professional heating plumbers to install it in one day. A year later, Tim O’Brien has just come out for a complementary visit to inspect and add more compound and everything is working perfectly! We could not be happier! A highly professional company!
We've used John Owens Services for a number of jobs, now, and their entire staff has been incredibly professional, knowledgeable, and reliable every single time. Abel, the technician, was on time, incredibly helpful, fast, and provided the highest quality work. We couldn't be happier.
I have used John Owens twice since I have moved back to Santa Rosa and will rate his business 5 star both times. Office personnel are polite, responsive and follow up. The first experience I had was right after buying a house and the water heater had a leak and needed replacing. The house insurance company sent two different plumbers out who didn't know a thing. I finally just looked up a local and happened to choose Owens. We had been without hot water for 10 days. He cancelled his next day weekend activity and replaced our water heater.The second time it was the furnace. The technician was David Caron, perfectly on time when he said he would arrive, was more than happy to talk to me about everything he was checking, completely cleaned up any anything. Just an all round great experience.
We were really concerned when we saw a large water leak coming from our water heater in the late evening. We called John Owens early in the morning and the dispatcher got a plumber out to our house 30 min later! Abel was great, very friendly and sweet with our dog, also very knowledgeable and explained that we only had a leaking pipe…. He took care of everything and I would highly recommend him! Thank you so much!Birgitta Lewis
My experience with John Owns Services Inc. was excellent. My wife and I work in real estate and will be recommending them to anyone in the area. From start to finish they worked smooth and efficiently. From the estimate with Ray, who came out a day after I made the call. Ray also was very helpful, gave me his contact info so if/when questions came up, and responded quickly. The office team was helpful with Kristina being available for finance and project questions, also offered great discounts. They sent an excellent install team of Jario, Tommy, and Tim who got the job done FAST, and in the rain I might add. Super friendly people with Bay Area Ties. I could not be happier with our experience with John Owens Services. Will be using them for other heating and cooling jobs.
We have used John Owen’s for all the things… but really. Our air conditioner broke last summer during a heatwave and their team came out to help us pick what was right for our family. We’ve also had plumbing / bath tub help from them. They are the friendliest crew I’ve ever interacted with! They are knowledgeable, communicate any changes / updates in a timely and professional manner. Truly a great customer service experience every time. They are pricier than others, however you get what you pay for! And at this time in our lives, paying a little more for a seamless experience is worth it.
I can't say enough nice things about this team. I've had them out twice now and they have been professional, friendly, and just overall wonderful to work with! We just had Gonzalo out to replace our ancient old garbage disposal and I was so impressed with him! Everyone in the office is great to work with, they remember you and follow through. I could keep going. I feel their prices are more than fair for the service you receive. Honestly don't hesitate to work with them.
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Serving Marin & Sonoma Counties
Good plumbing, heating, and air conditioning systems are vital in every North California home. John Owens Services, Inc. is proud to be the expert plumbing company you can count on
San Rafael 
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