The Most Common Heat Pump Problems

San Rafael

(415) 942-6565

Santa Rosa

(707) 452-3464

Heat pumps eliminate the need for dual systems. Unlike traditional heating and cooling systems that utilize different fuels, heat pumps provide heating and cooling by merely reversing the working fluid’s direction of flow. They are much safer than combustion-based systems.

Like all other household equipment, your heat pump can develop problems. When the heat pump stops working, the first question that comes to the mind of an average homeowner is-why does their heat pump have trouble working correctly?

Here are some common heat pump problems and their reasons.

Heat Pump Does Not Turn On

If your heat pump does not turn on, check to see if your thermostat is calibrated accurately and is reading the temperature correctly. Check the thermostat for electrical problems that may stop it from communicating with the heat pump.

If your thermostat is working correctly, check to see if your circuit breaker has tripped. A tripped circuit breaker is a minor problem; however, if your circuit breaker trips regularly, it is likely a sign of a severe underlying issue. Have a technician inspect your system as soon as possible.

If you hear a faint clicking noise from your heat pump, you probably have a bad starter capacitor.

Heat Pump Running Continuously

A miscalibration can cause the thermostat to misread the temperature. If your heat pump runs continuously, check to make sure your thermostat setting is correct.

A broken compressor can also cause your heat pump to run continuously. If this is the problem, replace your compressor as soon as possible.

Heat Pump Does Not Heat

If your heat pump does not heat, check to see if your unit is blocked by debris or leaves. To prevent this problem, regularly clean your unit and the area around it.

Dirty filters can block airflow to the compressor, the part that heats the air. Check your filters every 30-90 days. Replace clogged filters before they can cause serious issues.

Another common reason why heat pumps do not heat is low refrigerant levels. Have a professional check your system’s refrigerant levels and top off, if required. If a leak is causing the problem, fix it as soon as possible.

Heat Pump Does Not Cool

Make sure your thermostat is set to cool and is working correctly. If hot air is coming out of your vents, check the reversing valve for damage. Make sure all heat pump components are clean.

Need heat pump & HVAC installation services near Sonoma County? Look no further than John Owens Services, Inc. We are committed to helping households get the most out of their heat pumps. To consult one of our pros, call 707-452-3374.

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San Rafael
(415) 942-6565
Santa Rosa
(707) 452-3464



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San Rafael
(415) 942-6565
Santa Rosa
(707) 452-3464