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Warranties

A five-year parts and labor warranty on every water heater, furnace, air conditioner, and boiler we install in Marin and Sonoma County.

Licensed & InsuredProfessionals
Quality WorkGuaranteed
Local ExpertsSince 1986
Fast & ReliableService

When you invest thousands of dollars in new equipment for your home, the last thing you want is a large repair bill two or three years later. Most companies offer one year of parts and labor. We extend that to five years on all equipment we install, so your investment is protected long after the job is done.

Our five-year coverage works alongside the manufacturer’s warranty, which often does not include labor and typically covers smaller components for only a year. We back the equipment and the work, because we install it ourselves.

Five-Year Parts and Labor Peace of Mind

Every water heater, furnace, air conditioner, and boiler we install comes with our five-year parts and labor warranty. Modern systems are complex machines assembled from components made by many different suppliers. Designs change, and occasionally a product ships with a flaw or a circuit board that was not fully tested. Our extended warranty means that if something goes wrong, you are covered for both the part and the labor to fix it.

We also include the first year of preventive maintenance for the equipment in every quote. Maintenance is the key to keeping a system running well with the fewest repairs over its lifetime, and we would rather start that habit from day one.

The John Owens Way

Our philosophy is simple. We always want to maintain equipment to give it the longest life possible. When something goes wrong, we focus on repairing it. Only as a last resort do we recommend replacing equipment. That is the John Owens Way.

Maintain — Regular maintenance keeps your home’s systems running well all year long and helps you gain efficiency and save money.Repair — When a problem comes up, we fix what can be fixed rather than pushing a replacement you do not need.Replace — Only when a system has truly reached the end of its life do we recommend installing new equipment, fully backed by our five-year warranty.

Current Offers

We keep a few standing discounts to make good service a little easier on the budget. These offers cannot be combined with one another.

$200 off any install$35 off any repairVeteran discount — $200 off any install or $50 off any repairSenior discount — $200 off any install or $50 off any repair

Frequently Asked Questions

What does the five-year warranty cover?

It covers both parts and labor on every water heater, furnace, air conditioner, and boiler we install. This goes well beyond the typical one-year coverage and runs alongside the manufacturer’s warranty, which often excludes labor and covers small components for only a year.

Is maintenance included with new equipment?

Yes. The first year of preventive maintenance for the equipment is included in every quote. Regular maintenance is the best way to keep a system running efficiently and to minimize repairs over its lifetime.

Why do you repair before recommending replacement?

It is the John Owens Way. We maintain equipment to extend its life, repair it when something goes wrong, and only recommend replacement as a last resort. We would rather keep your existing system running than sell you something you do not need.

Can the discounts be combined?

No. The $200 off install, $35 off repair, and the veteran and senior discounts each stand on their own and cannot be combined with other offers.

Proudly Serving Marin & Sonoma

From the Marin coast to Sonoma wine country, we bring honest plumbing, heating & cooling to homeowners across both counties — based locally since 1986.

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Serving Marin & Sonoma Counties

Good plumbing, heating, and air conditioning systems are vital in every North California home. John Owens Services, Inc. is proud to be the expert plumbing company you can count on