Heat Pump Services in Novato || Installation, Repair, Maintenance

San Rafael

(415) 942-6565

Santa Rosa

(707) 452-3464

In short, heat pumps are electrical furnaces that transport hot air from one place to another. They use components that are both indoor and outdoor to allow hot air to enter or exit your home. These are not novel technologies; a refrigeration unit or an air conditioner uses machinery that works similarly.

Heat pumps and reversible air conditioners work in similar ways. Throughout the summer, air conditioning works when air source heat pumps extract heat from the house and release it outside, giving you cool indoor air. Throughout the winter, it allows heat from the outside air to enter the home and travel through the ducts, heating air from outside and improving indoor air quality. Heat pumps can function at five degrees Fahrenheit.

Heat pumps can run in either cooling or heating mode. Another great feature is the fact that they can be ductless or ducted heating and air conditioning systems. A ductless mini-split allows you to control your home comfort in zones. There are heads in the desired rooms that can be turned on independently from each other, saving you money by heating and cooling only the rooms needed. Ducted systems can be attached to existing ductwork to provide a similar experience to an existing furnace and condenser. With a heat pump, you completely control the temperature in your home! You will always have just the right amount of hot and cold air during the summer and winter, and you will save energy when heating air in your house.

Do you doubt that a heat pump would be compatible with the electrical system in your home? Call John Owens to schedule a visit from a Novato HVAC system professional who can offer a free estimate for any necessary upgrades.

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What Types of Heat Pump Are There?

Ducted Systems

Air-source heat pumps with ductwork transfer warm air from the outside to the inside of your house, or vice versa, to cool it down. They can connect to the existing ducting in your home.

Ductless Systems

Ductless systems work similarly to ducted heat pumps. However, they use a single external unit connected to many inside units to provide heating and cooling to different rooms in the house.


Air-to-air systems transport warm air into or out of your house to provide you with heating and/or cooling. We work with American Standard and Mitsubishi heat pump brands for this setup.


Air-to-water systems are used in two different applications: space heating and radiant floor heating. They transform solar energy from the outside environment into water that can be stored for use in plumbing fittings or utilized to heat your home through floor radiators.

Heat Pump Services in Novato

Heat pumps for space heating will be the future of air conditioning and heating in California. These electric heating and cooling systems will replace traditional HVAC systems in residential settings because they use less energy for both heating and air conditioning paired with low operating costs of their electricity usage. Heat pumps offer improved air quality and run with increased efficiency and lower operating costs than natural gas. California, as well as the federal government, have been providing tax credits and subsidies for the installation of these energy-efficient heating and air conditioning systems. By utilizing the thousands of dollars in rebates and incentives offered to eligible households for heat pump installation.

The following links will take you to amazing heat pump rebates for Novato and the surrounding area!

The best HVAC contractor in Novato, CA and the surrounding area for installing, maintaining, repairing, or replacing your unit is John Owens Services, Inc. If you need any kind of heating and cooling service, including maintenance for heat pumps, we are the company to call. Please get in touch with us immediately if you need help installing or repairing a heat pump in Novato.

Heat Pump Installation, Novato, CA

We can ensure that your new unit fits exactly as the manufacturer intended, with a seamless installation for indoor and outdoor units. As we go, we will test every part of your heat pump installation, including the thermostat, every valve, and every interior coil. We won’t leave until we’re optimistic that everything is running smoothly with your heat pump installation. After we finish the installation of your new unit and ensure it’s working correctly, we’ll walk you through how to use it and how to keep it heating air for many years to come.

Heat Pump Repair, Novato, CA

Annual preventative heat pump maintenance is necessary to ensure the long-term health of your heating and air conditioning. Whether the problem is caused by air leakage, a faulty thermostat, or malfunctioning coils, your unit may eventually need repairs in addition to the routine maintenance we provide. Give the local HVAC company, John Owens, a call if you’re searching for the best heat pump water heater repair service in San Rafael, San Anselmo, and the rest of the surrounding area in Marin County.

As soon as you contact our office, your repairs start. We’ll record the issues you’re having, from not heating air to not turning on, with your unit and send an HVAC expert to your house. They will begin to diagnose the issue with your heating and cooling as soon as they arrive. Before attempting a top-speed repair, they will examine every part of the device to determine the source of your issue, from the filters to the compressor. Because our trucks are fully supplied, our professionals can solve most water heater repairs daily!

Heat Pump Replacement, Novato, CA

Sometimes it makes more sense to purchase a heat pump replacement than to try fixing an old or broken component. If we decide that this is the best course of action for you, we will provide you with a free quote for a replacement and consider the pros and cons of each alternative. We are delighted to install Mitsubishi and American Standard brands. Do you have an interest in any other heat pump brands? Ask our HVAC specialist, and we will try to find that specific equipment for you.

If you choose to replace your heat pump water heater, we’ll ensure you have a brand-new, superior appliance that you can depend on for many years. Together, we’ll ensure that your new heat pump fits your whole HVAC system and that every thermostat and valve component operates as it should. After you’ve decided, we’ll order and install your new unit.

Homeowners, contact us with any additional issues or questions about your heat pump water heater service in Novato, San Rafael, or the surrounding area! Our HVAC company provides reasonable prices for expert furnace repair services. We would love to help you better understand your system and have it running as you need it to so that you may have a dependable solution for your heating system demands and be able to stay warm or cool when needed.

From installations to regular maintenance in Novato and the surrounding area, the heating specialists at John Owens Services, Inc. are equipped to handle any heat pump service you need. Our aim is that homeowners may have year-round comfort in their living spaces with these energy-efficient furnace units. Make an appointment straight away!

Will my system work in the snow and throughout the winter months?

Heat pumps work extremely well because the weather in our climate zone isn’t too harsh. They work better in warmer areas, but they still work very well at 37 degrees. The more heat it can extract from the surrounding air, the better it works. If you live in a place that gets a lot of snowfall or really freezing weather, you might want to install a hyper-heat unit. Devices with hyper-heat function well in subfreezing temperatures.

Why is steam or smoke coming from my unit?

Be at ease! The unit operates normally in this manner. When the temperature gets colder, heat pumps typically need to go into a defrost cycle. Coils frequently freeze, which lowers the device’s effectiveness. This defrost cycle’s steam rises from the device and seems to be smoke. Defrost cycles happen more frequently when it’s really cold outside or snowy.

Why does my house's temperature take longer to rise?

The simplest explanation is that when a heat pump exits the house’s registers, its temperature decreases. Installing a heat pump means installing a highly efficient electric heating and cooling system that moves heat from one place to another. This differs from traditional gas or propane furnaces, which generate heat through fuel combustion. The system will take longer to heat the house in cooler weather because there is less heat to move when utilizing a heat pump. Since these units are incredibly efficient, it is recommended that you keep your system at a predetermined temperature and let the heat pump run gently.

The John Owens Way

Our philosophy is simple, we always want to maintain equipment to give it the longest life possible. Next, we want to focus on repairing when something goes wrong. Then only as the last choice, we replace equipment when needed. That’s the John Owens Way.

San Rafael
(415) 942-6565
Santa Rosa
(707) 452-3464



Regular maintenance keeps your home’s systems running well all year long. We’ll help you gain efficiency and save money.



When something breaks down, our team will get to you fast. We’ll find the problem and fix it to get you back to normal.



When it’s time to replace something in your home, we’ll help you get a top quality product that matches your specific needs.
San Rafael
(415) 942-6565
Santa Rosa
(707) 452-3464